Kokum Bow Hair Tie
Kokum Bow Hair Tie
Shipping Policy
Shipping Policy
All orders are processed within 1-2 business days after receiving your order confirmation email (note: we are closed Sundays). You will receive another notification when your order has shipped.
If for any reason your order cannot be fulfilled within the time stated above we will contact you to address the specific situation.
Read more on our shipping policy here.
Refunds & Exchanges
Refunds & Exchanges
We have a 30-day return policy. To be eligible for a full refund, your item must be in the same condition that you received it, unworn or unused. Receipt or proof of purchase is required. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
To start a return, please email info@goatshop.ca or call 1-403-407-1222. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Read our full refund & exchange policy here.